Checkout Choices

The Friday File: When given a choice, 34% of the public prefer a self-checkout kiosk, 56% prefer a live cashier, and 10% don’t care. Among those 18-44, 48% prefer self-checkout, 37% prefer a cashier, 15% don’t care. For 45–54-year-olds, 30% prefer self-checkout, 60% a cashier and 10% don’t care. For those 55+, just 24% prefer self-checkout, a huge 66% want a cashier, and 10% don’t care. I detest self-checkout.